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Delivery, Setup & Collection

'Save your energy for the dancefloor, let us do the heavy lifting!'

 

The Country Charm Event Hire team will happily deliver your items, set them up and pack down after the event. Logistics of each booking can be very different, and as such there is no one-set delivery price. Fees are calculated per event and are additional to your hire costs.

There are several factors we need to consider when calculating delivery, setup and collection charges. 

These include:

  • the amount of items hired and the vehicle required to transport them safely in
  • the manpower required to load the items at our factory, unload at your event, set everything up & return back to our factory (then we do all that again in reverse to pack-down)
  • How much time is allowed to set up by the venue (the less time, the more staff required)
  • Venue accessibility such as; distance from loading bay to event space, sets of stairs with no ramp or lift to allow use of a trolley etc
  • After hours collection times (ie Midnight pack downs will be at a higher rate due to staff penalty rates)
  • Day and dates (Sundays and public holidays will be at a higher rate due to staff penalty rates)
  • Transport costs such as the distance to be travelled, diesel, tolls and parking fees

Once we have a clear idea of all these factors, we can then give you an accurate price for your delivery, setup and collection.

We do our absolute best to ensure our delivery fees are affordable and we do not aim to make a profit from these charges. Often, the fees charged do not cover the actual expense of delivering the items to you. Generally, the time involved for packing, delivering, setting, repacking and unloading is approximately 10-25 hours per job.

We hope this gives you a clearer insight into how our delivery, setup and collection fees are calculated.

PLEASE NOTE:

  • Our delivery service is only available for hire orders over $500.00
  • Delivery, set up and collection charges may change after quoting depending on confirmation of address, delivery/collection day & time and additional items added.